Privacy Policy

Coast to Coast’s Privacy commitment

  • We will always make sure that we handle your personal information securely and carefully and will only use your personal information when it is necessary for us to deliver you a service or perform other necessary business functions and activities.
  • Coast to Coast will not use your information for purposes unrelated to the services we provide, unless we first obtain your consent.
  • Wherever possible Coast to Coast will give you the option of interacting anonymously with us provided it is practicable and lawful to do so.
  • We will always use fair and lawful means of collecting personal information.
  • In most circumstances we will collect personal information directly from you. 

What personal information do we collect?

  • Different personal information is collected for different reasons. The personal information we collect is in most cases supplied directly by you when you give us your details, place an order or provide feedback to us.
  • Personal information can include information such as your name, address, contact detail and, credit card details.
  • The type of service or interaction you wish to receive will determine the specific type of information we need to collect. Personal information may include the following:
    • Name, address, phone and other contact details (fax, email etc)
    • Merchandise information (purchases, orders etc), and
    • Method of payment.

Why we collect information

We may collect information for a number of reasons including to:

  • deliver products or services to you
  • complete other transactions with you or on your behalf
  • better understand your requirements and preferences.
  • improve our service
  • protect against fraud or theft
  • provide offers that are of greater interest or benefit to you.

How we collect this information?

The personal information we collect is in most cases directly supplied by you when you give us your details, place an order or provide feedback to us.
We collect information in a number of ways including:

  • When you register your details with us or give us the information
  • When you order goods or services
  • When you open an account with us

Who we may share your information with

Coast to Coast has no intention of selling your personal information to other parties, unless consent has been sought from you first or if we have already told you about the disclosure.
In all circumstances where your personal information is disclosed, Coast to Coast will ensure that these third parties undertake to protect your privacy.

Security

We will take all reasonable steps to store your personal information securely. In particular, we want you to feel confident in dealing with us on the internet.
Coast to Coast feedback, contact & application forms use a process called Secure Sockets Layer (SSL) technology. SSL locks all information passed from you to us in an encrypted envelope making it extremely difficult for this information to be intercepted.

Other Sites

Coast to Coast is not responsible for the privacy practices of sites that are linked to this site via hyperlinks, banner advertising or otherwise. Please take care at all times to check whose site you are visiting.

Access

If you would like to access your personal information, write to Coast to Coast P.O Box 1009 Wangara 6947, e-mail at info@ctcimports.com.au, or call us on (08) 9409 7211.